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Michigan Water Academy - Customer Service I
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Michigan Water Academy - Customer Service I

The water sector is all about delivering clean safe drinking water to customers. That means the entire water enterprise is in the business of customer service. Now available as part of the Section's new Michigan Water Academy, Customer Service I offers a forum for learning the fundamentals of how to provide excellent customer service to all of your customers. This course will address the skills necessary to provide excellent customer service to internal and external customers.

 Export to Your Calendar 6/8/2017
When: Thu, June 8
8:00 AM
Where: Map this event »
City of Grand Rapids Water Department
1900 Oak Industrial Dr NE
Grand Rapids, Michigan  49505
United States
Contact: Eric Johnson
517-292-2912 ext 2


Online registration is available until: 6/1/2017
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The water sector is all about delivering clean safe drinking water to customers. That means the entire water enterprise is in the business of customer service. Now available as part of the Section's new Michigan Water Academy, Customer Service I offers a forum for learning the fundamentals of how to provide excellent customer service to all of your customers.

The program will cover

  • communication skills
  • diversity and inclusion
  • listening skills
  • customer service in action
  • working with challenging customers

Class size is limited. Register today.


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