MI-ACE  Volunteering

Call the room to order and formally welcome attendees at the beginning of each session.

Deliver essential housekeeping announcements, including:

• Location of restrooms.

• Request to silence cell phones and avoid disruptive behavior (e.g., talking, reading).

• Reminder for certified operators to sign in and out each day to receive CEC credit (repeat at the beginning and end of the day).

Introduce each speaker and guest using their full name, organization, and a brief bio (provided in advance).

• Acknowledge any AWWA Board members or special guests in attendance.

Monitor the session schedule and keep speakers on time:

• Provide presenters with a 5-minute warning before their time ends.

Facilitate Q&A sessions if time permits.

Announce scheduled breaks and lunch times clearly to attendees.

Ensure the room clock or podium timer is accurate for proper timekeeping.

Thank each speaker following their presentation and express appreciation to all presenters at the end of the session or day.

Welcome and engage event attendees at the MI-AWWA Membership Table.

Promote the benefits of MI-AWWA membership, including networking, training, professional development, and industry resources.

Encourage non-members to join and assist them with the sign-up process.

Answer questions about MI-AWWA’s mission, events, committees, and programs.

Highlight upcoming events and volunteer opportunities.

Hand out brochures, membership forms, and promotional materials.

Keep the table space clean, organized, and inviting.

Refer attendees to appropriate MI-AWWA staff or committee members for detailed information when needed.

Greet attendees and foster a warm, welcoming environment at the registration area.

Assist attendees with using the self-service badge printing station.

Distribute name badges, badge holders, and lanyards to attendees.

Review printed badges for lunch and drink ticket indicators and provide tickets as needed.

Apply any required stickers for special designations or access levels to badges.

Answer general event questions and direct attendees to the appropriate rooms or personnel.

Greet attendees as they arrive and provide a friendly, welcoming presence.

Check in with the session moderator at the start of your shift to see if they need assistance or have announcements.

Help attendees self-scan their badges for continuing education credit or attendance tracking.

Answer general event questions or direct attendees to appropriate staff or locations.

Monitor door activity to limit disruptions (e.g., assist late arrivals with quiet entry).

Manage the flow of attendees in and out of the session room, especially between sessions.

Support light setup tasks or signage adjustments as needed (e.g., session signage, seating arrangements).

Notify event staff of any issues such as technical problems, overcrowding, or attendee concerns.