Back to Events

Customer Service I - Virtual

Online class covers the fundamentals of good customer service.

Tuesday, June 27, 2023
8:00 AM - 4:45 PM (EDT)

Join the Class

Event Details

All water professionals are in the customer service business. This series covers the fundamentals of good customer service, moves to understanding team dynamics and how that impacts your organization’s ability to provide service, and concludes with a review of the water sector and the larger issues of environmental stewardship and water conservation.  

The class can be taken individually or as part of a 3 class series. 

Course #2635:  0.6 (Other) CECs for individual class.  1.8 (Other) CEC's for full three class series.    

Customer Service II - July 24

Customer Service III - August 21

Download Agenda

For More Information:

Customer Service
Customer Service MI-AWWA (517)292-2912