57% of rate increases are often or always tied to capital investment needs
51% of utilities report tariffs are having a high-to-considerable impact on their operations
Natural hazards rank as the most negatively impactful large-scale phenomenon affecting utilities
62% of respondents say cybersecurity is very or extremely important to their utility
More than half of utilities anticipate generative AI technologies will have a positive impact
Workforce challenges, including an aging workforce, continue to rank among the sector’s top concerns
The full SOTWI report explores these findings in greater detail. It shares additional trends related to infrastructure, water supply, regulation, resilience, and long-term planning.
The members of MI-AWWA invite and encourage you to join! By working together, we can achieve our mission to maintain and enhance our industry as a whole.